Conversion Rate Optimisation

Landing Page Optimisation: The Elements That Actually Move Conversions

By Harrison Hill· Founder & Chief Strategist
11 min read

A landing page has one job: convert visitors into leads or customers. Yet most landing pages are designed around what looks good rather than what works. The gap between the top 10% and the average is enormous, and it comes down to a handful of specific elements.

Web design that converts isn't about aesthetics alone. It's about understanding user psychology, reducing friction, and guiding visitors toward a single clear action.

At iNDEXHILL, we design landing pages grounded in conversion data. This guide breaks down each element and shows what the evidence says about what works.

Anatomy of a High-Converting Landing Page

High-performing landing pages score well across every measurable element, not just one or two. The radar chart below shows how the top 10% of pages compare to the industry average across eight core elements.

Landing Page Element Scores

How top-performing pages score vs the industry average (out of 100)

  • Top 10% Pages
  • Industry Average

Top-performing landing pages score consistently high across all elements, with page speed (95) and headline clarity (92) leading the gap. The widest performance difference between top 10% and average pages appears in social proof (85 vs 38) and trust signals (87 vs 42) — proving that credibility elements separate winners from the pack.

View full data table
ElementTop 10%Average
Headline9265
CTA8852
Social proof8538
Page speed9560
Mobile UX9055
Trust signals8742
Form design8248
Visual hierarchy8650

The biggest gaps between top performers and average pages are in social proof, trust signals, and CTA design. These are the areas where most businesses leave the most conversion revenue on the table.

Above the Fold: The 5-Second Test

Visitors decide within 5 seconds whether to stay or leave. Above the fold must communicate three things instantly:

  • What you offer — Specific, clear, jargon-free
  • Why it matters — The outcome or benefit, not the feature
  • What to do next — A single, visible call-to-action

Headlines That Convert

Your headline is the most-read element on the page. If it doesn't connect, nothing else matters.

Headline Frameworks That Work

  • Outcome-focused — "Get 3x more qualified leads without increasing ad spend"
  • Problem-aware — "Tired of paying for clicks that don't convert?"
  • Specificity — "127 UK businesses grew revenue 40%+ using this framework"
  • Comparison — "The SEO strategy your competitors don't want you to know"

What to Avoid

  • Vague claims — "We help businesses grow" communicates nothing specific
  • Internal language — Don't use terminology your customers wouldn't search for
  • Multiple messages — One headline, one message. If you need a subheadline, keep it supporting the main message

Subheadline Role

The subheadline expands on the headline with supporting detail. If the headline says "what," the subheadline says "how" or "for whom." Keep it under 25 words.

CTA Design That Drives Action

The call-to-action is where conversion happens or doesn't. Small changes here produce disproportionate results.

CTA Best Practices

  • Action-oriented copy — "Get my free audit" outperforms "Submit" by 30-50% in most tests
  • First-person language — "Start my free trial" beats "Start your free trial"
  • Visual prominence — The CTA should be the most visually dominant element on the page
  • Surrounding whitespace — Give the button breathing room. Cluttered CTAs get ignored
  • Contrast — The button colour should contrast with the page background. Don't match your brand palette if it blends in

CTA Placement

  • Primary CTA — Above the fold, immediately visible
  • Repeated CTA — After key sections (social proof, feature explanation)
  • Sticky CTA — Consider a fixed bar on mobile for long pages

Friction Reducers Near the CTA

Place reassurance directly adjacent to the CTA:

  • "No credit card required"
  • "Free consultation, no obligation"
  • "Takes 30 seconds"
  • Trust badges (SSL, industry accreditations)

Social Proof: Types and Placement

Social proof is the single most underused element on landing pages. Most businesses either skip it entirely or bury it at the bottom of the page.

Types of Social Proof (Ranked by Impact)

  1. Case studies with numbers — "We increased organic traffic by 312% for [Company]" is the strongest form of proof
  2. Video testimonials — Real people speaking carry more weight than text
  3. Text testimonials with names and photos — Include job title and company for B2B credibility
  4. Client logos — Recognisable brands provide instant authority
  5. Review aggregation — Google Reviews, Trustpilot, G2 scores
  6. Usage statistics — "Trusted by 2,500+ UK businesses"

Placement Rules

  • Put at least one piece of social proof above the fold
  • Place testimonials immediately before the CTA to reinforce trust at the decision point
  • Match social proof to the page audience: B2B prospects want to see similar companies, not consumer reviews

Page Speed and Mobile Optimisation

Technical performance directly impacts conversions. A 1-second delay in page load can reduce conversions by 7%, and 53% of mobile visitors leave a page that takes longer than 3 seconds.

Speed Optimisation Checklist

  • Image compression — Use WebP format, lazy-load below-fold images
  • Code optimisation — Minify CSS and JavaScript, remove unused code
  • CDN delivery — Serve assets from the nearest edge location
  • Server response — Target under 200ms TTFB (Time to First Byte)
  • Critical rendering path — Inline critical CSS, defer non-essential scripts

Mobile-Specific Optimisations

  • Touch targets — Minimum 44x44px for buttons and links
  • Thumb zone — Place primary CTAs in the natural thumb reach zone (bottom centre)
  • Single-column layout — Don't force mobile users to zoom or scroll horizontally
  • Phone-friendly forms — Use appropriate input types (tel, email), enable autofill, minimise typing
  • Reduce scrolling — Mobile pages should be shorter than desktop, not longer

Measuring Landing Page Performance

Optimisation without measurement is guesswork. Track these metrics for every landing page:

Primary Metrics

  • Conversion rate — The percentage of visitors who complete the desired action
  • Cost per conversion — Total traffic cost divided by conversions
  • Revenue per visitor — For ecommerce, total revenue divided by unique visitors

Diagnostic Metrics

  • Bounce rate — Percentage leaving without interaction (high = page/audience mismatch)
  • Scroll depth — How far visitors scroll (if most don't reach the CTA, the page is too long or the content above isn't engaging)
  • Time on page — Very low = visitors aren't reading; very high = visitors are confused
  • Click heatmaps — Where are visitors clicking? Are they clicking non-clickable elements?
  • Form analytics — Which fields cause abandonment?

Review these metrics weekly. Set up alerts for significant drops in conversion rate, as they often indicate technical issues or audience changes.

How we do this at iNDEXHILL

Our Web Design & CRO services are built around this exact framework, designed for businesses that need predictable growth.

See how we applied this approach in our client case studies.

Frequently Asked Questions

Industry averages vary: 2-5% for B2B lead generation, 3-8% for ecommerce product pages, and 10-25% for simple opt-in pages. The top 10% of landing pages convert at 3-5x the industry average. Focus on beating your own baseline rather than chasing a universal 'good' number.

For A/B testing, change one element at a time to isolate what caused the improvement. For a full page redesign based on best practices, change everything at once since you're not testing individual elements but replacing the whole approach.

Generally no. Landing pages designed for paid traffic should remove navigation to keep visitors focused on the single conversion action. For SEO landing pages that also rank organically, minimal navigation may be acceptable, but the primary goal should remain conversion.

Don't redesign on a schedule. Instead, continuously test and iterate. If conversion rates decline, investigate why before jumping to a redesign. Major redesigns should only happen when data shows the current page fundamentally isn't working for your target audience.

Want help implementing this?

If you're looking to scale organic growth, we offer a free SEO audit to identify quick wins and growth opportunities.

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