Industry Expertise

Digital Marketing for Retail & E-commerce

Competing with Amazon and large marketplaces requires differentiation through brand story, customer experience, and targeted acquisition. We help e-commerce brands build profitable customer relationships that drive repeat purchases.

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The E-commerce Marketing Challenge

E-commerce brands face intense competition from marketplaces that can undercut on price and offer faster shipping. Customer acquisition costs are rising, and privacy changes have made Facebook and Google ads more challenging.

Meanwhile, organic search remains one of the most profitable channels—but most e-commerce sites have poor product SEO, thin category pages, and miss out on valuable search traffic.

We help e-commerce brands build sustainable growth through a combination of paid and organic strategies that reduce acquisition costs and increase customer lifetime value.

Common Challenges We Solve

  • Rising customer acquisition costs on paid ads
  • Competition from Amazon and marketplaces
  • Poor organic visibility for product searches
  • High cart abandonment rates
  • Low customer lifetime value
  • Difficulty tracking attribution across channels

Our Approach to E-commerce Marketing

We combine product-focused SEO with sophisticated paid advertising to drive profitable customer acquisition and retention.

Product SEO

Schema markup for rich snippets, category page optimization, and product content that ranks for commercial intent keywords.

Meta Ads

Dynamic product ads with catalogue integration, lookalike audiences, and retargeting campaigns that drive purchases.

Google Shopping

Feed optimization, bid management, and campaign structure that maximizes ROAS across your product catalogue.

Email Marketing

Capture and nurture sequences for abandoned carts, post-purchase upsells, and customer retention.

Conversion Optimization

Landing page testing, checkout optimization, and user experience improvements that increase conversion rates.

Influencer Seeding

Authentic brand awareness and social proof through strategic influencer partnerships.

In Practice

What This Looks Like in Practice

Amazon captures 40% of UK e-commerce sales, but 60% of consumers say they'd prefer to buy directly from brands if the experience was comparable. The opportunity for independent retailers isn't competing on price—it's competing on brand story, customer experience, and product expertise.

Example 1

A DTC skincare brand scaling from £500K to £2M revenue

Built a product SEO strategy targeting ingredient-specific searches ('niacinamide serum for acne', 'vitamin C moisturiser UK'). Created a content hub with skincare routines, ingredient guides, and comparison articles. Ran Meta Ads with UGC creative and lookalike audiences.

Organic revenue grew 180% in 12 months, with SEO-driven customers showing 35% higher lifetime value than paid acquisition

Example 2

A furniture retailer competing against Made.com and IKEA

Differentiated through detailed craftsmanship content, material sourcing stories, and room-planning guides. Built product pages with lifestyle photography, dimension guides, and customer review galleries. Optimised Google Shopping feed with enhanced attributes.

Google Shopping ROAS improved from 3.2x to 7.8x, while organic product page traffic grew 120%

Example 3

A subscription box company wanting to reduce churn and CAC

Created unboxing video content, customer success stories, and comparison content positioning the subscription against buying individually. Built an email nurture sequence for trial-to-paid conversion and implemented a referral programme.

Customer acquisition cost dropped 40% while 90-day retention improved from 55% to 72%

Who This Is For

  • DTC brands with £500K–£10M revenue wanting to scale organic acquisition alongside paid channels
  • E-commerce retailers competing against Amazon and marketplace sellers on brand differentiation
  • Subscription businesses looking to reduce churn and improve customer lifetime value
  • Multi-channel retailers wanting to grow their online revenue share
Featured Insights

Retail & E-commerce Marketing Insights

Practical strategies and frameworks for retail & e-commerce businesses.

SEO & Organic Growth

SEO vs Paid Media: Which Channel Delivers Better ROI in 2026?

A data-driven comparison of organic and paid acquisition costs, with a framework for optimal budget allocation.

17 Jan 202611 min read
Paid Media & Acquisition

Meta Ads vs Google Ads: Which Platform Delivers Better ROI in 2026?

A data-driven comparison of Meta Ads and Google Ads performance, costs, and use cases for effective budget allocation.

20 Jan 202611 min read
Paid Media & Acquisition

Meta Ads Attribution in 2026: What Actually Works Post-Privacy

Navigate Meta Ads measurement in the post-iOS privacy era with practical attribution frameworks.

22 Jan 202612 min read
View all insights

Expected Outcomes

Our e-commerce clients consistently see measurable improvements in ROAS, traffic, and customer lifetime value.

  • 3-5x ROAS on paid advertising within 90 days
  • 20-40% increase in organic traffic to product pages
  • Reduced customer acquisition cost through improved targeting
  • Higher average order value through cross-sell and upsell strategies
  • Improved customer lifetime value through retention marketing
  • Reduced cart abandonment through optimized checkout flows

Related Services

Frequently Asked Questions

How do you compete with Amazon and large marketplaces?

We focus on brand differentiation, customer experience, and targeted audience acquisition. While marketplaces compete on price and convenience, we help you build a loyal customer base through storytelling, community, and personalized marketing that creates repeat customers.

What ROAS can e-commerce businesses expect?

Well-optimized e-commerce campaigns typically achieve 3-5x ROAS within 90 days of optimization. Results vary based on margins, average order value, and market competition, but we track and optimize toward profitable acquisition.

Do you work with Shopify, WooCommerce, and other platforms?

Yes. We work with all major e-commerce platforms including Shopify, WooCommerce, Magento, BigCommerce, and custom solutions. Our strategies are platform-agnostic and focus on driving profitable traffic and conversions.

Ready to Grow Your E-commerce Business?

Book a free strategy call to discuss how we can help you drive more sales and reduce customer acquisition costs.

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